Real-time monitoring comprises of tracking, collecting, amalgamating and analysing real-time data. With this data, you can evaluate collective or individual machine efficiency reports, including details on in-cut and out-cut time, alarms, maintenance and hold time.
It is a clever solution that leverages the latest technology such as analytics and automation to help higher management and service providers improve the performance of service operations and reduce the cost and complexities involved. This is a process to predict the health of machines in the field which can prevent down time without conducting unnecessary maintenance. Moreover, predictive maintenance allows you to pre-plan repairs accordingly. This enables you to shift your operations from being reactive to proactive.
Use insightful and customizable reports to generate meaningful graphical dashboards. Thereby, driving insight into customer satisfaction and workforce performance.
Supervise your key metrics in real-time, automatically alerting people when service levels fall behind or an opportunity for development pops up.
Playback capabilities allow storage and replay historical data, query, report export and other functions. Playback allows you to rewind the log files recorded using the Data Recording processing module.
Organize, manage and track vehicle maintenance schedules, record upkeep expenses, track and monitor fuel use and receipts along with receiving insurance renewal alerts.
Create and track trouble tickets with ease. Upload photos of incidents and defective spare parts to expedite ticket resolution.
When the same permissions or restrictions are applicable to the various users on your site, Admin can add them to a group for easier management.